custompetgifts.co

What is your return policy? Please check full return and cancellation policy here. How can I cancel an order? Orders can only be cancelled in 12 hours after placing the order. Contact [email protected] to cancel an order. Any order cancelled after 12 hours or after processing has started for custom items customer will be charged with 45% restocking fee. Where do you ship from? We are proud to say we ship directly from our fulfillment center located in Austin, Texas. Do you ship worldwide? Yes, we offer Worldwide Shipping! How much does shipping cost? Shipping is FREE for all USA orders. We ship with USPS First-Class Mail with tracking available. (Shipping: 1-3 Days) How long will it take to receive my order? PROCESSING TIME: Once you place your order, there will be a 10 day processing period before shipment. SHIPPING TIME: After processing, Your Item/s will be packaged and shipped the same or next day! (Shipping: 1-3 Days) Will I get a tracking number? Yes of course. When your order has been processed and shipped, you will receive an e-mail notification from us which will include the shipping details and the tracking number. Will you email me when my order is shipped out? Yes! You will get a confirmation email after you have placed your order, and another when your order is dispatched. Please track your packages. Custom Pet Gifts is not responsible for lost or stolen shipments. Packages may/will be left at your front door by the postal courier if no one is home to receive it. We have no control over what happens to your package once the postal courier delivers it. We do not replace or refund orders that are scanned "delivered" by USPS. *** We are not responsible for lost or stolen packages or packages delayed in transit. If there is a problem with your package delivery or tracking number, please contact USPS directly. USPS: 1-800-ASK-USPS If USPS Tracking confirms that the package was "Delivered", no refunds or replacements will be granted. If your order is

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Site Engagments

33.11%

Bounce Rate

Pages Per Visit

Total Visits

1.7K

Time on Site

00:00:29

Traffic Sources

Social

11.34%

Paid

0.89%

Mail

0.05%

Referrals

4.75%

44.66%

Direct

38.31%

Traffic Top 5 Country

100.00%

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